Biography

The person behind the process.

I've spent over 25 years in the software industry - from junior developer to Tech Lead, Architect, Delivery Lead, Coach, and Systems Analyst. I don't embed full-time or add supervisory bloat to teams that already know how to build. I'm here to ensure what you need gets built correctly.

Chris Phillips, Agile Coach and Systems Analyst
About Me

I specialise in discovering hidden inefficiencies in systems and processes, then proposing simple, effective solutions. I'll carry out targeted discovery work with your team and key stakeholders, identify bottlenecks, propose practical fixes (including lightweight AI automation where appropriate), and help put the agreed changes in place. Once your team can seamlessly run the new process without me, I roll off. I'm happy to work with you part-time — perhaps one or two days a week, as much or as little as needed. In previous client engagements, I've increased development team productivity, using simple techniques to remove structural blockers.

Having worked with scores of engineering teams over two decades, I've seen "the good, the bad, and the ugly." If you think your IT or engineering operations could run more smoothly, feel free to get in touch for an informal, no-commitment chat.

Certified Scrum Master Business Systems Analysis Process Diagnostics Stakeholder Facilitation

Let's fix something.

Contact me